Frequently Asked Questions
1. What is USA Baby Mart?
USA Baby Mart is a trusted online baby store offering a wide range of affordable, high-quality baby products—from newborn essentials to toddler gear, toys, feeding tools, and more. We're here to make parenting easier, safer, and more joyful.
2. Are your baby products safe for newborns?
Absolutely! We only offer parent-approved, safety-tested products. Most of our items are BPA-free, non-toxic, and made from baby-safe materials to ensure your little one’s health and well-being.
3. Where do you ship?
We currently ship anywhere within the United States. Fast and reliable shipping is one of our top priorities. We are working on expanding internationally soon!
4. How long does shipping take?
Standard shipping takes 7–12 business days. You’ll receive a tracking number as soon as your order ships.
5. How do I track my order?
Once your order is shipped, we’ll send you a tracking link via email. You can use this link to monitor your package in real time through the shipping carrier.
6. What is your return policy?
We offer a 14-day return policy on most unused, unopened products. If you're not satisfied with your order, simply contact us or visit our Returns & Refunds page for detailed instructions.
7. Do you offer baby gift sets?
Yes! We have a lovely collection of baby gift sets perfect for baby showers, birthdays, and new parents. Visit our Gifts section to explore our curated selections.
8. Can I place a wholesale or bulk order?
Yes, we welcome bulk and wholesale orders. Please email us at support@usababymart.com or use our Wholesale Inquiry form for custom pricing and assistance.
9. How can I contact your team?
You can reach us via email at support@usababymart.com or use the Contact Us form on our website. We usually respond within 24 hours.
10. Are your products ethically sourced?
Yes. We prioritize working with ethical and trustworthy suppliers who follow safe manufacturing practices and maintain high quality standards.
11. Do you offer discounts or promotions?
We regularly offer special deals, seasonal sales, and promo codes. Subscribe to our newsletter to stay updated and receive exclusive discounts!